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Taylor, William

Summary: "Disruption is the key to innovation. Whether you run a one-man startup or a global business behemoth, the only way to win big is by relentlessly rethinking the rules of your industry - no matter how tried-and-true they are. InSimply Brilliant, the visionary co-founder of Fast Company William C. Taylor goes behind the scenes at nineteen organizations that are revolutionizing their otherwise...

Format: text

Publisher / Publication Date: Portfolio/Penguin 2016

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 658 TAY

Jacobs, Steve

Contents: The quiet revolution -- Your return on revolution -- Drivers of sustainable high performance -- Putting behavioral leadership into practice: seven essential steps -- Game-changing plan deployment -- Coaching for elite performance -- Changing the way organizations change -- Winning on culture -- Developing behavioral leaders -- Building enterprise advantage.

Format: text

Publisher / Publication Date: Greenleaf Book Group Press 2013

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 302.3 JAC

Welch, Jack

Summary: The founders of the Jack Welch Management Institute, a fully accredited online MBA program, present a guide to overcoming modern business challenges, with recommendations for creating effective strategies, leading others, and building a thriving career.

Format: text

Publisher / Publication Date: Harper Business, an imprint of HarperCollinsPublishers 2015

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 658 WEL

Ferrazzi, Keith

Summary: How are leaders reshaping their organizations for a post-Covid world? Keith Ferrazzi offers a vision for what the organization of the future looks like and the best leadership practices that will redefine success.

Format: sound recording-nonmusical

Publisher / Publication Date: 2022

Copies Available at Woodmere

1 available in Compact Disc Audio Book, Call number: CD 658.41 FER

Summary: This video provides students with the basic skills needed to handle all types of business telephone communications. Shows the viewer how to deal with the proper procedures for answering the telephone, taking messages, screening calls, and handling irate callers. Presents the steps for placing calls, including a brief look at the telephone directory, local and long distance calls, efficient use...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Heath, Dan

Summary: "So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our...

Format: text

Publisher / Publication Date: Avid Reader Press 2020

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 658.4 HEA

Summary: This video teaches beginning workers how to provide good customer service through maintaining a good attitude, projecting positive body language, using the correct tone of voice, and developing rapport with the customer. Also explains and demonstrates proven techniques to placate angry customers. Better service leads to customer satisfaction and is good for both the career of the capable...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Bell, Robert.

Format: text

Publisher / Publication Date: Times Books 1984

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 650.1 BEL

Summary: The ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in order to come to an agreement. Brainstorming with coworkers is presented as a means of developing...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: Poor stress management, stemming from factors such as impending deadlines, work overload, and procrastination, can lead directly to burnout, one of the top reasons for quitting a job. This video identifies workplace stressors and offers guidelines for reducing their impact to a safe level. Proven principles of stress management, including proper nutrition, adequate rest, and non-work-related...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Sinek, Simon

Summary: How do we win a game that has no end? Finite games, like football or chess, have known players, fixed rules and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life itself, have players who come and go. The rules of an infinite game are changeable while infinite games have no defined endpoint. There are no...

Format: text

Publisher / Publication Date: Portfolio 2018

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