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Kaufman, Ron. Wing, Michael J.

Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet

Kaufman, Ron.

Details

Summary: Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

Format: text

Publisher / Publication Date: Evolve Publishing 2012

Copies Available at Woodmere

2 available in Adult Display, Call number: 658 KAU

The Arthur Andersen guide to talking with your customers : what they will tell you about your business (when you ask the right questions)

Wing, Michael J.

Details

Format: text

Publisher / Publication Date: Upstart Publishing 1997

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 658.812 WIN

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