text Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
- Summary
-
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
- Contents
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Preface: A personal path to service -- Introduction: The problem with service today -- Why? -- Lead -- Build -- Learn -- Drive.
- Format
- text
- Description
- xxv, 318 pages : illustrations ; 23 cm
- Publisher
- Evolve Publishing 2012
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658 KAU in Adult Display | Available |
| Woodmere (Main Branch) | 658 KAU in Adult Display | Available |
| Library | Location | Status |
|---|---|---|
| TADL-WOOD | 658 KAU in Adult Display | Available |
| TADL-WOOD | 658 KAU in Adult Display | Available |
Available Copies
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658 KAU in Adult Display | Available |
| Woodmere (Main Branch) | 658 KAU in Adult Display | Available |
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