Summary: Mark's public speaking nightmare has materialized into reality: he must present his department's new marketing plan to the board of directors. This dramatization tracks Mark's preparations, during which he learns good speaking techniques, effective methods for organizing a speech, tips for minimizing stage fright, and the importance of nonverbal communication.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: If Mark and his colleagues are to meet a tight research deadline, they will have to read faster-and smarter-than ever. This dramatization illustrates the value of taking a time-saving approach to reading, which includes using skimming and active reading techniques, taking advantage of reader-friendly devices designed to help pinpoint information, and diligently concentrating on the content...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: On his first day on the job, Mark already has a writing assignment. How should he begin? In this dramatization, Mark quickly learns the four steps to good writing-plan, write, revise, and edit-as well as the differences between a memo, a letter, and a report. Revisions are displayed on his computer screen as he actually makes them, providing concrete examples of the writing process in action.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Presentations, reports, video conferences, e-mail, telephone calls-more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006