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How-to-do-it manuals for librariansFilter By Genres
bibliographyRoss, Catherine Sheldrick
Summary: "This book focuses on a key problem that occurs in a reference transaction at the very first step: finding out, quickly and efficiently what the user really wants to know. We offer readers a comprehensive way to tackle the problem though a multi-faceted approach that includes the following elements: explanatory text that summarizes key aspects of each topic together with relevant research on...
Format: text
Publisher / Publication Date: ALA Neal-Schuman 2019