Item details: Conducting the reference interview : a how-to-do-it manual for librarians - 48267176

Conducting the reference interview : a how-to-do-it manual for librarians

text Conducting the reference interview : a how-to-do-it manual for librarians

Ross, Catherine Sheldrick

Summary: "This book focuses on a key problem that occurs in a reference transaction at the very first step: finding out, quickly and efficiently what the user really wants to know. We offer readers a comprehensive way to tackle the problem though a multi-f... Read more

Contents: Why bother with a reference interview? -- The first thirty seconds -- Finding out what they really want to know -- Beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The re... Read more

Format: text

Description: xx, 320 pages ; 28 cm.

Publisher: ALA Neal-Schuman 2019

Library	Location	Status
Woodmere (Main Branch)	R OFF 025.5 ROS in Reference Office	Available

Library	Location	Status
TADL-WOOD	R OFF 025.5 ROS in Reference Office	Available

Reference services (Libraries) Electronic reference services (Libraries) Interviewing Electronic reference services (Libraries) Interviewing Reference services (Libraries) Auskunftsdienst Bibliothek Gesprächsführung

How-to-do-it manuals for librarians

Ross, Catherine Sheldrick Nilsen, Kirsti Radford, Marie L.

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Library	Location	Status
Woodmere (Main Branch)	R OFF 025.5 ROS in Reference Office	Available

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