Shafir, Rebecca Z.
Contents: Creating a mindset for good listening -- How well are you listening now? -- Awakening your sense of listening -- The great walls of misunderstanding -- What's their movie? -- Mindfulness: Listening in the moment -- Listening to ourselves, Part 1: Our response key -- Listening to ourselves, Part 2: The listener's pariahs -- Listening under stress -- Boosting your listening memory -- How to help...
Format: text
Publisher / Publication Date: Quest Books 2003