Ury, William.

Summary: In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No...

Format: text

Publisher / Publication Date: Bantam Books 2007

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 158.2 ury