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Summary: Effective communication with elderly people living in residential care is key to the delivery of high-quality treatment that not only meets the physical needs of patients, but also their mental, emotional, social, and spiritual needs. This program examines the basic elements of communication and how they can be adapted to older people who are living with hearing, vision, speech, and cognitive...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: Because of a growing need for detailed records, health information management technicians are increasingly in demand. This program looks at the specific duties and peculiarities of the HIM tech's job, focusing on organizational and process-related skills. Responsibilities highlighted in the video include maintaining databases of medical records, complying with legal and ethical privacy...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2007

View online at AVOD

Summary: Effective employee communication is vitally important in every area of health service delivery and care. This program, filmed with a focus on the aged-care environment, covers verbal and nonverbal communication, formal and informal communication, conflict resolution and negotiation, and staff-to-staff and staff-to-management communication. A valuable training and professional development resource.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: Compiling and retrieving up-to-date information on patients' illnesses, injuries, and medical history is more important than ever for effective medical care. This video focuses on opportunities in the field of healthcare information management and technology. Examples of HIM-related positions are covered-including medical billing specialist, diagnostic and procedural coder, and privacy...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: Many young people are interested in entry-level healthcare jobs that balance clinical duties with administrative functions. This program illustrates the ins and outs of just such a position—the certified medical assistant. The video examines a CMA’s typical responsibilities, such as maintaining patient records, managing a physician’s schedule, and preparing examining rooms, as well as the...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2007

View online at AVOD

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