Gross, Valerie J.

Summary: "This book describes a groundbreaking concept that enables public libraries--and librarians--to become indispensible by following a "Three Pillars" educational approach, and by replacing traditional terms with powerful, intuitive, value-enhanced terminology that everyone understands"--

Format: text

Publisher / Publication Date: Libraries Unlimited 2013

Copies Available at Woodmere

1 available in Administration Reference, Call number: ADM 020 GRO