Goulston, Mark.
Summary: The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
Format: text
Publisher / Publication Date: American Management Association 2010
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.13 GOUGoulston, Mark
Summary: In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it...
Format: text
Publisher / Publication Date: AMACOM, American Management Association 2016
Copies Available at Kingsley
1 available in Adult Non-fiction, Call number: 158.2 GOUSummary: A grieving father seeks answers after his fourteen-year-old son dies by suicide. He uncovers painful truths about the lives of teens, the impact of unfettered access to internet and social media, and the shocking rise of depression among America's youth. The journey brings him together with young suicide survivors, prevention experts, and parents trying to understand the 70% increase in...
Format: moving image
Publisher / Publication Date: 2021