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Business communication Business etiquette Career development Computer network resources Communication in organizations Communication in small groups Employees Training of Human communication Interpersonal communication Nonverbal communication in the workplace Teams in the workplaceErikson, Thomas
Summary: Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for...
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Publisher / Publication Date: St. Martin's Essentials 2019
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 302.2 ERISummary: What specific skills enabled a young state senator to become, in the space of four years, President of the United States? This program reveals a set of methods and attitudes at the core of successful communication. Presented by renowned public speaking coach Richard Greene, the video incorporates passages from many of President Obama's finest speeches-and uses these examples to explore tone of...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Guinn, Trey
Summary: "One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"--
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Publisher / Publication Date: McGraw Hill 2023
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 GUIGray, John
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Publisher / Publication Date: HarperCollins Publishers 2002
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.45 GRAGallo, Carmine
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Publisher / Publication Date: 2016
Sorry, no copies available
Place a hold to request this item.Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: With the whole world now interconnected, speaking English is commonly seen as a fast track to a good future. Students in Beijing spend Friday evenings practicing the lingo at “English corners,” and employees of a Bangalore call center work on neutralizing their Indian accents. But in many countries there’s concern about a growing divide between those who speak English - a well-off, Europeanized...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: The laser light pulses that travel the gossamer threads of glass in today's high-tech communication systems are the distant offspring of ancient signal fires. In this program, Ira Flatow and Tom Standage guide viewers through the evolution of long-distance communication, a field of endeavor spurred on by creativity, competition, and chance. Special emphasis is given to fiber optics as it is...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
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Summary: Is it a verbal slugfest that debases poetry or a vibrant echo of Homer and the drama competitions of ancient Athens? Is it all about winning or is it an inclusive grassroots art movement? No matter how you define it, one thing is clear: slam poetry draws a crowd. This program spotlights movers and shakers in the slam community as they compete in the seventh annual National Poetry Slam in...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: The relationship between supervisors and support staff members can often run off the smooth road of productivity. The major reason for problems between supervisors and staff is a lack of effective, open communication. This program is a dramatization of one employee's problems with his supervisor. The information he receives from the company's personnel manager gets him on track with how to cope...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Goman, Carol Kinsey.
Summary: "Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they...
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Publisher / Publication Date: Jossey-Bass 2011
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.13 GOMBaker, Wayne E.
Summary: "University of Michigan Professor and cofounder, with Adam Grant, of Give and Take Inc, shows us how to master one of life's most critical skills: the ability to ask for help. Often, there is a simple and seemingly obvious act standing between us and success: asking for the help and resources we need to succeed. Imagine you're on a deadline for a big project, and feeling overworked and...
Format: text
Publisher / Publication Date: Currency 2020
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.101 BAKJacquet, Jennifer
Summary: "Science is so powerful that the powerful want to control it. From the author of Is Shame Necessary?, comes a biting satire of the techniques used by the corporate world to obfuscate and deny scientific truths. Taking the form of a corporate meeting agenda, The Playbook highlights the tactics used by the business elite to contradict climate change, ignore health risks, and undermine worker...
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Publisher / Publication Date: Pantheon Books 2022
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 JACSummary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: On his first day on the job, Mark already has a writing assignment. How should he begin? In this dramatization, Mark quickly learns the four steps to good writing-plan, write, revise, and edit-as well as the differences between a memo, a letter, and a report. Revisions are displayed on his computer screen as he actually makes them, providing concrete examples of the writing process in action.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: When it comes to public speaking, preparation is the key to success. Using a step-by-step approach, this program thoroughly addresses each part of the presentation process. The topics of smoking and alcohol act as platforms for building two separate informational presentations, both of which demonstrate planning and research; preparation of content, visuals, and handouts; rehearsal; and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: Presentations, reports, video conferences, e-mail, telephone calls-more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: This important lesson discusses habits and traits that keep us from being good listeners and teaches improved listening skills with the D.R.I.V.E. process. Students learn the benefits of listening and master the skill by Deciding to listen, Reading all stimuli, Investing spare time wisely, Verifying what they hear, and Expending energy. Teach your students how to process the information that...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: When a person has to rush to work in his pajamas because he's overslept (and, incidentally, his house has been demolished by accident while he was asleep in it), it's the start of what can only be a very bad day. This humorously surreal dramatization tracks "pajama man" around the office to make serious points about verbal vs. nonverbal and formal vs. informal communication; how communication...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: In a louder and louder world, sound expert Julian Treasure says that we are "losing our listening." Exploring the impact of audio technology and the ubiquitous earbuds, in this TEDTalk Treasure defines how we listen, what we pay attention to, and what makes our ears prick up ... then shares five ways to engage in conscious listening. Treasure also gives the audience an acronym to help hone...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011