Filter By Subjects
Business etiquette Business Vocational guidance Career development Computer network resources Communication in organizations Communication in small groups Human communication Interpersonal communication Nonverbal communication in the workplace Success in business Teams in the workplaceFilter By Subjects
Business etiquette Business Vocational guidance Career development Computer network resources Communication in organizations Communication in small groups Human communication Interpersonal communication Nonverbal communication in the workplace Success in business Teams in the workplaceMcCammon, Ross
Summary: "Esquire editor and Entrepreneur etiquette columnist Ross McCammon...provides the advice you really need to be confident and authentic at work, even when you have no idea what's going on...He offers a mix of enlightening and often self-deprecating personal stories about his experience and clear, practical advice on getting the small things right--crucial skills that often go...
Format: text
Publisher / Publication Date: Dutton est.1852 2015
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 818 MCCJames, Geoffrey
Format: text
Publisher / Publication Date: Grand Central Pub 2014
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.1 JAMSummary: Every boss has unique expectations and every company has its own procedures and work environment. How can a new hire sort it all out? This program explores the crucial skills every new employee should develop in order to become a valued part of the team. Topics include logistical issues like punctuality and planning the best route to work as well as proper dress, orientation and training,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Robert, Henry M. (Henry Martyn)
Summary: "Robert's Rules of Order is the recognized guide to smooth, orderly, and fairly conducted meetings. This 12th edition is the only current manual to have been maintained and updated since 1876 under the continuing program established by General Henry M. Robert himself. As indispensable now as the original edition was more than a century ago, Robert's Rules of Order Newly Revised is the...
Format: text
Publisher / Publication Date: Public Affairs 2020
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 060.42 ROB1 available in Reference, Call number: R 060.42 ROB
Summary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Bhargava, Rohit
Summary: Presents original insights with advice from over 50 experts to help you improve the skills that matter most when it comes to working remotely.
Format: text
Publisher / Publication Date: Ideapress Publishing 2021
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 BHASummary: Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel, and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: After a jobseeker has decided what industries and positions to target, and after he or she has created a stellar resume and work sample presentation, it’s time to start the hunt. This program helps viewers make that leap of faith and fortitude with down-to-earth advice on where to look, who to talk to, and how to avoid common pitfalls. Viewers learn how to sift through online employment...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: This program emphasizes the traits and employee skills needed to take an active role in career success and advancement. Through interviews with employers and employees from some of the world's most successful corporations, the viewer learns the essential qualities needed to succeed: Contribution, Teamwork, Attitude, and Organization. Part one demonstrates the importance of making a contribution...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: A bad first impression is hard to shake.something Jason, Marita, and Chris are about to find out on their first day at work. This video will save your students from common workplace blunders by showing them how to present a polished appearance, use positive body language, and demonstrate a can-do work ethic. Donna Panko, a professional corporate image consultant, shares her knowledge while the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: Attitudes and characteristics essential for success are explored in this video. It shows students how to recognize their transferable skills and evaluate work readiness.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Summary: It's true that a jobseeker needs to stand out from the crowd-but there are good and bad ways to do that! Having all the right credentials and experience doesn't count for much if a candidate comes off as unprepared, unmotivated, and unprofessional in an interview. This video shows how to avoid that fate with concrete advice from experts, eye-catching graphics that reinforce core concepts, and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2012
View online at AVOD
Summary: The relationship between supervisors and support staff members can often run off the smooth road of productivity. The major reason for problems between supervisors and staff is a lack of effective, open communication. This program is a dramatization of one employee's problems with his supervisor. The information he receives from the company's personnel manager gets him on track with how to cope...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: The first day on the job-not to mention the first week or the first month-can be an overwhelming experience. This program empowers job seekers as well as new hires as they explore the issues surrounding what is invariably a major life change. Students are introduced to the preparations typically needed to survive, and possibly even enjoy, their first day. These include planning transportation...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Summary: Is the hard part over once a person lands a job? No, the hard part has just begun! This program shows viewers not only how to survive on the job, but how to get ahead, too. Attitude, timeliness, dress, ethics, grooming, teamwork, conflict resolution, and getting along with co-workers are among the topics discussed in this video. Interviews with employers are interspersed with commonsense...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2007
View online at AVOD
Post, Peggy
Summary: A guide to professional etiquette counsels readers on how to forge successful, productive relationships with business associates, including such topics as handling conflicts, communicating effectively, and business entertaining.
Format: text
Publisher / Publication Date: HarperResource 2005
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.14 POSPost, Peter.
Summary: A guide to professional etiquette counsels readers on how to forge successful, productive relationships with business associates, in a resource that covers such topics as handling conflicts, communicating effectively, and the latest rules in business entertainment.
Format: text
Publisher / Publication Date: 2014
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.1 POSSummary: The transient nature of the hospitality industry means that employees are often inexperienced, lacking awareness of the basic skills and good customer service techniques that add up to a smooth-running facility. This program uses input from training experts to define the role of the hospitality coach as well as the key factors for effective coaching in this industry. The video lists the main...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: Whether or not the customer is always right, customer satisfaction is a crucial part of achieving success in the hospitality industry. This program provides several strategies to improve customer service, outlines the factors that may influence customer needs, and describes the traits and behaviors that are most important to cultivate when working with the public. The video also discusses...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010