Summary: Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel, and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: The relationship between supervisors and support staff members can often run off the smooth road of productivity. The major reason for problems between supervisors and staff is a lack of effective, open communication. This program is a dramatization of one employee's problems with his supervisor. The information he receives from the company's personnel manager gets him on track with how to cope...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006