Huber, John J.
Summary: From the publisher: In the years since John Huber’s trailblazing Lean Library Management was published, budget pressures on libraries have only increased. Yet libraries who have adopted his strategies have turned conventional management thinking—that if budgets are reduced, customer service suffers—on its head. These libraries have proven that by streamlining and improving customer services,...
Format: text
Publisher / Publication Date: Neal-Schuman, an imprint of the American Library Association 2015
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