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Kehoe, Dalton

Summary: This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting...

Format: moving image

Publisher / Publication Date: 2011

Copies Available at Woodmere

2 available in Adult Non-fiction, Call number: 302.2 EFF
Call number: DVD 302.2 EFF

Tannen, Deborah

Summary: Through research into the unique way women talk to one another, this validating and illuminating analysis of female friendship will help women lean into the comfort these powerful relationships offer and avoid the hurt feelings that come from common miscommunications.

Format: text

Publisher / Publication Date: Ballantine Books 2017

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 302.3 TAN

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