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BUSINESS & ECONOMICS / Careers / General BUSINESS & ECONOMICS / Decision-Making & Problem Solving BUSINESS & ECONOMICS / Skills Feedback (Psychology) Interpersonal communication

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Stone, Douglas

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Thanks for the feedback : the science and art of receiving feedback (even when it is off-base, unfair, poorly delivered, and frankly, you're not in the mood)

Stone, Douglas

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Summary: "The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy...

Format: text

Publisher / Publication Date: Penguin Group USA 2014

Copies Available at Woodmere

1 available in Adult Non-fiction, Call number: 153.68 STO

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