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Anger Conflict management Interpersonal communication Interpersonal relations PsychologyFilter By Authors
Noll, DouglasFilter By Genres
bibliographyNoll, Douglas
Summary: "Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we...
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Publisher / Publication Date: Atria Books 2017