Goldstein, Noah J.
Summary: Presents dozens of surprising discoveries from the science of persuasion in short, insightful chapters that you can apply immediately to become a more effective persuader. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series...
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Publisher / Publication Date: Free Press 2010
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 GOLStone, Douglas
Summary: "The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy...
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Publisher / Publication Date: Penguin Group USA 2014