Goldstein, Noah J.
Summary: Presents dozens of surprising discoveries from the science of persuasion in short, insightful chapters that you can apply immediately to become a more effective persuader. Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series...
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Publisher / Publication Date: Free Press 2010
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 GOLNoll, Douglas
Summary: "Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we...
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Publisher / Publication Date: Atria Books 2017