Thompson, Elissa
Summary: Let's talk! Being a great communicator can help teens succeed in all parts of life, especially at work. Through this straightforward guide, readers will learn the ins and outs of communicating effectively in any workplace setting. This accessible content covers the importance of being informed, the best ways to state a point or concern, and practical strategies to respond in a useful manner....
Format: text
Publisher / Publication Date: Rosen Publishing 2020
Copies Available at Woodmere
1 available in Young Adult Non-fiction, Call number: YA 650.101 THOCopies Available at Interlochen
1 available in Young Adult Non-fiction, Call number: YA 650.101 Thompson 2020Thompson, Elissa
Summary: Establishing professional relationships is an important part of building a career. With this enlightening resource, readers will be ready to wow their boss and peers with their commitment to teamwork. This insightful read will clearly explain how to communicate in an effective manner, all while being assertive, influential, and cooperative. Readers will find step-by-step guides on how to...
Format: text
Publisher / Publication Date: Rosen Publishing 2020
Copies Available at Woodmere
1 available in Young Adult Non-fiction, Call number: YA 650.1 THOCopies Available at Interlochen
1 available in Young Adult Non-fiction, Call number: YA 650.1 Thompson 2020Summary: Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Mark's public speaking nightmare has materialized into reality: he must present his department's new marketing plan to the board of directors. This dramatization tracks Mark's preparations, during which he learns good speaking techniques, effective methods for organizing a speech, tips for minimizing stage fright, and the importance of nonverbal communication.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: If Mark and his colleagues are to meet a tight research deadline, they will have to read faster-and smarter-than ever. This dramatization illustrates the value of taking a time-saving approach to reading, which includes using skimming and active reading techniques, taking advantage of reader-friendly devices designed to help pinpoint information, and diligently concentrating on the content...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: On his first day on the job, Mark already has a writing assignment. How should he begin? In this dramatization, Mark quickly learns the four steps to good writing-plan, write, revise, and edit-as well as the differences between a memo, a letter, and a report. Revisions are displayed on his computer screen as he actually makes them, providing concrete examples of the writing process in action.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Presentations, reports, video conferences, e-mail, telephone calls-more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: In this program, Dr. Tina Dupree, president of the Motivational Training Center and founder of the Professional Speakers Network, shares her proven techniques for building confidence as a public speaker. How to turn fear into an asset, master the art of small talk, create a "30-second commercial," assess an audience, choose the right words, organize a speech, improve delivery, and other topics...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: A torrent of e-mails, faxes, memos, reports, contracts, and newsletters threatens to drown the typical new hire in a sea of paper and text. With simple methods for tackling an immense volume of content, this program helps students manage workplace reading tasks quickly and efficiently without overlooking important information. Featured tips show viewers how to stay focused, prioritize reading...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Glaser, Judith E.
Summary: " The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and...
Format: text
Publisher / Publication Date: 2013
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.101 GLASummary: When it comes to public speaking, preparation is the key to success. Using a step-by-step approach, this program thoroughly addresses each part of the presentation process. The topics of smoking and alcohol act as platforms for building two separate informational presentations, both of which demonstrate planning and research; preparation of content, visuals, and handouts; rehearsal; and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: This program stresses that good writing skills are critical to job success and that employers seek job applicants who have these skills. Learn how to produce a winning written report by analyzing the reader; determining the purpose; selecting and narrowing topics; gathering, recording, and filing information; and organizing the paper. Learn the benefits of concrete and specific supporting...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: This important lesson discusses habits and traits that keep us from being good listeners and teaches improved listening skills with the D.R.I.V.E. process. Students learn the benefits of listening and master the skill by Deciding to listen, Reading all stimuli, Investing spare time wisely, Verifying what they hear, and Expending energy. Teach your students how to process the information that...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: This program guides viewers through an E.A.S.Y. communication process. Students learn constructive communications by identifying the Effect they hope to achieve; understanding the knowledge and attitude of their Audience; explaining the Subject with specific and organized information; and seeing the positive effects of knowing and understanding Yourself.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2008
View online at AVOD
Summary: Set in an ironically dysfunctional office environment, this dramatization introduces viewers to the strengths and limitations of spoken, written, and visual forms of communication; common barriers to good communication; and ways to overcome those barriers. Examples of communication disconnects are combined with tips on phone etiquette, speaking in meetings and one-on-one, writing e-mails and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Murray, Charles A.
Summary: "In the bestselling tradition of Eats, Shoot and Leaves, a gently curmudgeonly but invaluable guide to the dos and don'ts of the workplace. Bestselling social historian Charles Murray has written a delightfully fussy -- and entertaining -- book on the hidden rules of the road in the workplace, and in life, from the standpoint of an admonishing, but encouraging, workplace grouch and taskmaster....
Format: text
Publisher / Publication Date: Crown Business 2014
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.1 MURSummary: On any given day we’re lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive. In this TEDTalk, Pamela Meyer, author of Liespotting, reviews patterns of deception and shows how to recognize from speech, body language, and conversational “hotspots” when someone is not being honest. Arguing that most people veer from strict truthfulness, Meyer’s...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: In a health care setting, intricate ethical, moral, and professional obligations make the workplace particularly prone to conflict. Focusing specifically on aged care, this program examines the typical conflicts that can occur at work and the most productive ways to handle them. First, conflict is defined, and situations in which it is more likely to arise as well as indicators of forthcoming...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Summary: In a louder and louder world, sound expert Julian Treasure says that we are "losing our listening." Exploring the impact of audio technology and the ubiquitous earbuds, in this TEDTalk Treasure defines how we listen, what we pay attention to, and what makes our ears prick up ... then shares five ways to engage in conscious listening. Treasure also gives the audience an acronym to help hone...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: When a person has to rush to work in his pajamas because he's overslept (and, incidentally, his house has been demolished by accident while he was asleep in it), it's the start of what can only be a very bad day. This humorously surreal dramatization tracks "pajama man" around the office to make serious points about verbal vs. nonverbal and formal vs. informal communication; how communication...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010