text People love you : the real secret to delivering legendary customer service
- Contents
-
About the author -- Foreword -- What's love got to do with it -- Seven principles of customer engagement -- Five levers of customer experience -- Put customers first -- Acknowledgements.
- Format
- text
- Description
- 181 p.;
- Publisher
- John Wiley 2013
Library | Location | Status |
---|---|---|
Woodmere (Main Branch) | 658.812 BLO in Adult Non-fiction | Available |
Library | Location | Status |
---|---|---|
TADL-WOOD | 658.812 BLO in Adult Non-fiction | Available |