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Although the service and hospitality industry is a major component of the U.S. economy, it may be difficult to find operations management case studies in the hotel sector. This program fills that void, guiding viewers through the "input and output...
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Contents
Operations Management (1:02) -- Hotel General Manager (1:30) -- Food & Beverage Manager (1:18) -- Hotel Operations: Strategic Planning (1:09) -- Materials Management: Numbers Crunching (1:22) -- Quality Management (1:05) -- Technology Management (...
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