text Delivering happiness : a path to profits, passion, and purpose
- Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how crea... Read more
In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game.
- xii, 253 p. : ill. ; 24 cm.
- Business Plus 2010