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text Delivering happiness : a path to profits, passion, and purpose

Summary
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how crea... Read more
Contents

In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game.

Format
text
Description
xii, 253 p. : ill. ; 24 cm.
Publisher
Business Plus 2010

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Library Location Status
TADL-KBL 658.4 Hse in Adult Available

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