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A trauma-informed approach to library services

text A trauma-informed approach to library services

Summary

"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"--

Contents
Part I: Adverse childhood experiences and trauma-informed care -- Service with empathy -- Adverse childhood experiences -- The trauma-informed approach to service -- The trauma-informed library environment -- Part II: The six guiding principles of... Read more
Format
text
Description
180 pages ; 24 cm
Publisher
ALA Editions 2020

Available Copies

Library Location Status
Woodmere (Main Branch) OFR 027.6 TOL in Reference Office Reference Available

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