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Raise the bar : an action-based method for maximum customer reactions

text Raise the bar : an action-based method for maximum customer reactions

Taffer, Jon.

Summary
" If there's anyone who can prevent a bar or restaurant from going belly up, it's Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and... Read more
Contents
Machine generated contents note: Introduction: Open for Business 1 -- 1. You Sell One Thing: Reactions 9 -- 2. You as a Reaction Manipulator 24 -- 3. Money Is in Reactions, Not Transactions 48 -- 4. Employees, the Engine of Reaction Management 69 ... Read more
Format
text
Description
246 p.;
Publisher
Houghton Mifflin Harcourt 2013
MARC Permalink

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Library Location Status
Woodmere (Main Branch) 658 TAF in Adult Non-fiction Reshelving

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