text The spirit of kaizen : creating lasting excellence one small step at a time
- "Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades -- that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than ... Read more
A swift introduction to kaizen -- Boost morale -- Cut costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.
- ix, 181 p. ; 19 cm.
- McGraw-Hill 2013