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text The spirit of kaizen : creating lasting excellence one small step at a time

Summary
"Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades -- that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than ... Read more
Contents

A swift introduction to kaizen -- Boost morale -- Cut costs -- Improve quality -- Develop new products and services -- Increase sales -- Reduce health-care expenses -- When small steps are too hard : what to do.

Format
text
Description
ix, 181 p. ; 19 cm.
Publisher
McGraw-Hill 2013

Available Copies

Library Location Status
TADL-WOOD 658.401 MAU in Adult Non-fiction Available

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