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text People love you : the real secret to delivering legendary customer service

Contents

About the author -- Foreword -- What's love got to do with it -- Seven principles of customer engagement -- Five levers of customer experience -- Put customers first -- Acknowledgements.

Format
text
Description
181 p.;
Publisher
John Wiley 2013

Available Copies

Library Location Status
TADL-WOOD 658.812 BLO in Adult Non-fiction Available

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