text Raving fans : a revolutionary approach to customer service
- Summary
- ""Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."" ... Read more
- Format
- text
- Description
- xii, 137 p. ; 22 cm.
- Publisher
- Morrow 1993
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658.812 BLA in Adult Non-fiction | Available |
| Library | Location | Status |
|---|---|---|
| TADL-WOOD | 658.812 BLA in Adult Non-fiction | Available |
Available Copies
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658.812 BLA in Adult Non-fiction | Available |
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