text Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company
- Format
- text
- Description
- xiii, 226 p. ; 23 cm.
- Publisher
- Wiley 2001
Library | Location | Status |
---|---|---|
Woodmere (Main Branch) | 658.871 SPE in Adult Non-fiction | Available |
Library | Location | Status |
---|---|---|
TADL-WOOD | 658.871 SPE in Adult Non-fiction | Available |