McCammon, Ross
Summary: "Esquire editor and Entrepreneur etiquette columnist Ross McCammon...provides the advice you really need to be confident and authentic at work, even when you have no idea what's going on...He offers a mix of enlightening and often self-deprecating personal stories about his experience and clear, practical advice on getting the small things right--crucial skills that often go...
Format: text
Publisher / Publication Date: Dutton est.1852 2015
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 818 MCCJames, Geoffrey
Format: text
Publisher / Publication Date: Grand Central Pub 2014
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 650.1 JAMSummary: Every boss has unique expectations and every company has its own procedures and work environment. How can a new hire sort it all out? This program explores the crucial skills every new employee should develop in order to become a valued part of the team. Topics include logistical issues like punctuality and planning the best route to work as well as proper dress, orientation and training,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
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Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Robert, Henry M. (Henry Martyn)
Summary: "Robert's Rules of Order is the recognized guide to smooth, orderly, and fairly conducted meetings. This 12th edition is the only current manual to have been maintained and updated since 1876 under the continuing program established by General Henry M. Robert himself. As indispensable now as the original edition was more than a century ago, Robert's Rules of Order Newly Revised is the...
Format: text
Publisher / Publication Date: Public Affairs 2020
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 060.42 ROB1 available in Reference, Call number: R 060.42 ROB
Summary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
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Bhargava, Rohit
Summary: Presents original insights with advice from over 50 experts to help you improve the skills that matter most when it comes to working remotely.
Format: text
Publisher / Publication Date: Ideapress Publishing 2021
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 658.4 BHASummary: Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel, and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: After a jobseeker has decided what industries and positions to target, and after he or she has created a stellar resume and work sample presentation, it’s time to start the hunt. This program helps viewers make that leap of faith and fortitude with down-to-earth advice on where to look, who to talk to, and how to avoid common pitfalls. Viewers learn how to sift through online employment...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: Being a part of the hospitality industry can be a rewarding experience, but it can also mean working in an environment that poses safety hazards to staff and patrons alike. This program reviews health, safety, and security concerns unique to the hospitality industry, explains how to handle them, and offers ways to reduce the likelihood of them occurring at all. Emphasizing the importance of...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: As students take their places in the workforce, they will need to quickly acquire important work-related behaviors such as punctuality, respect for managers and coworkers, and a willingness to follow company guidelines. They must also develop good communication and time management skills, to help them work efficiently. This program shows how five teenagers successfully adjust to the workplace...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: Requiring several applicants to complete some kind of shared exercise, the group interview is designed to assess collaborative and team-building skills as well as personal initiative. This program helps students prepare for joint interview situations and the demands they make on applicants. Starting with one-on-one and group case studies to illustrate specific contrasts, the video explores...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Summary: A job search is like climbing a mountain. With the summit in sight you must become more focused than ever, because the final steps are the trickiest-and, potentially, the most satisfying. This program guides viewers through that last push, from crafting a cover letter around a specific employer's expectations to the range of responses a bona fide job offer might warrant. Viewers learn about the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Marshall, Capricia Penavic
Summary: "President Obama's former White House Chief of Protocol looks at why diplomacy and etiquette matter-and what they can do for you"--
Format: text
Publisher / Publication Date: Ecco, an imprint of HarperCollinsPublishers 2020
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 395.5 MARSummary: This program emphasizes the traits and employee skills needed to take an active role in career success and advancement. Through interviews with employers and employees from some of the world's most successful corporations, the viewer learns the essential qualities needed to succeed: Contribution, Teamwork, Attitude, and Organization. Part one demonstrates the importance of making a contribution...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: A bad first impression is hard to shake.something Jason, Marita, and Chris are about to find out on their first day at work. This video will save your students from common workplace blunders by showing them how to present a polished appearance, use positive body language, and demonstrate a can-do work ethic. Donna Panko, a professional corporate image consultant, shares her knowledge while the...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2006
View online at AVOD
Summary: Attitudes and characteristics essential for success are explored in this video. It shows students how to recognize their transferable skills and evaluate work readiness.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2005
View online at AVOD
Summary: As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2009
View online at AVOD
Summary: The transient nature of the hospitality industry means that employees are often inexperienced, lacking awareness of the basic skills and good customer service techniques that add up to a smooth-running facility. This program uses input from training experts to define the role of the hospitality coach as well as the key factors for effective coaching in this industry. The video lists the main...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Summary: Whether or not the customer is always right, customer satisfaction is a crucial part of achieving success in the hospitality industry. This program provides several strategies to improve customer service, outlines the factors that may influence customer needs, and describes the traits and behaviors that are most important to cultivate when working with the public. The video also discusses...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Summary: Your Temperaments: Related to Work Situations is a fifteen-minute video which is part of the series, Career Guidance Videos.These five videotapes were developed for use with the CEPP Career Exploration and Assessment materials to deal with the topics of Career Exploration, Interests, Temperaments, Aptitudes, and Educational Planning. They also may be effectively used with other related Career...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2008