Smith, Ali
Summary: What unites Katherine Mansfield, Charlie Chaplin, Shakespeare, Rilke, Beethoven, Brexit, the present, the past, the north, the south, the east, the west, a man mourning lost times, a woman trapped in modern times? Spring. The great connective. With an eye to the migrancy of story over time and riffing on Pericles, one of Shakespeare's most resistant and rollicking works, Ali Smith tell the...
Format: text
Publisher / Publication Date: Pantheon Books 2019
Copies Available at Woodmere
1 available in Adult Fiction, Call number: FIC SMISmith, Ali
Summary: What unites Katherine Mansfield, Charlie Chaplin, Shakespeare, Rilke, Beethoven, Brexit, the present, the past, the north, the south, the east, the west, a man mourning lost times, a woman trapped in modern times? Spring. The great connective. With an eye to the migrancy of story over time and riffing on Pericles, one of Shakespeare's most resistant and rollicking works, Ali Smith tell the...
Format: sound recording-nonmusical
Publisher / Publication Date: Recorded Books 2019
Copies Available at Woodmere
1 available in Compact Disc Audio Book, Call number: CD FIC SMIVarley, Dax
Summary: It has been six months since Max's mother was taken by demons, and by now seven redheaded women are missing, so when a substitute teacher shows up at his school, wearing a necklace with a lock of his mother's hair, Max hopes that this is finally the break that he needs.
Format: text
Publisher / Publication Date: Magic Wagon 2016
Copies Available at Fife Lake
1 available in J Series, Call number: J FIC VARBrett, Peter V.
Summary: On the night of the new moon, the demons rise in force, seeking the deaths of two men, both of whom have the potential to become the fabled Deliverer, the man prophesied to reunite the scattered remnants of humanity in a final push to destroy the demon corelings once and for all. Arlen Bales denies he is the Deliverer at every turn, but the more he tries to be one with the common folk, the...
Format: sound recording-nonmusical
Publisher / Publication Date: Recorded Books 2013
Copies Available at Woodmere
1 available in Compact Disc Audio Book, Call number: CD FIC BREMiedoso, Andres
Summary: Desmond and Andres battle beach bullies who also happen to be creepy monsters in the third book of the Desmond Cole Ghost Patrol chapter book series!When you go to the beach with Desmond Cole, it isn’t all sand, surf, and sun. It’s more like, ghosts, ghouls, and gloom. And yes, being haunted while there’s sand in your swimsuit is annoying, but at least you can always count on one thing—beach...
Format: text
Publisher / Publication Date: Little Simon 2021
Sorry, no copies available
Place a hold to request this item.Summary: Same Genius. New World. Florence is thrown into chaos in the wake of the Pazzi conspiracy and Leonardo da Vinci must push the limits of his mind and body to defend the city against the forces of Rome. When the dust settles, friends are buried and rivalries are enflamed. While the Medicis go to unthinkable lengths to deal with new threats, da Vinci continues on his quest to find the fabled Book...
Format: moving image
Publisher / Publication Date: Anchor Bay Entertainment 2015
Copies Available at Woodmere
1 available in Television Series DVDs, Call number: DVD TV DASummary: In a world where thought and faith are controlled, one man fights to set knowledge free. Leonardo Da Vinci is tortured by a gift of superhuman genius. He finds himself in a conflict between truth and lies, religion and reason, past and future. His quest for knowledge nearly becomes his undoing, but Da Vinci's genius prevails and he emerges as an unstoppable force that lifts an entire era out of...
Format: moving image
Publisher / Publication Date: Starz Originals 2013
Copies Available at Woodmere
1 available in Television Series DVDs, Call number: DVD TV DABradley, Steven.
Format: text
Publisher / Publication Date: Stewart, Tabori & Chang 1997
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 635.9 BRASummary: This program offers techniques for hearing what the customer is really saying, in words and with body language. It stresses the importance of listening, shows common barriers to what seems like (but isn't) an ordinary skill, and explains how and when to express empathy, ask questions, paraphrase, and summarize. It further explains the interpretation of nonverbal signals from the customer;...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2007
View online at AVOD
Smith, Ali
Summary: "In the present, Sacha knows the world's in trouble. Her brother Robert just is trouble. Their mother and father are having trouble. Meanwhile, the world's in meltdown--and the real meltdown hasn't even started yet. In the past, a lovely summer. A different brother and sister know they're living on borrowed time. This is a story about people on the brink of change. They're family, but they...
Format: text
Publisher / Publication Date: Pantheon Books 2020
Copies Available at Woodmere
1 available in Adult Fiction, Call number: FIC SMISummary: The World Health Organization defines health promotion as the process of enabling people to increase control over their health and its determinants, and thereby improve their health. Referencing the WHO's Ottawa Charter for Health Promotion, this program takes a close look at lifestyle approaches, preventive medical approaches, and public health approaches to health promotion. The importance of...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Hetzer, Barbara.
Format: text
Publisher / Publication Date: Wiley 1998
Copies Available at Woodmere
1 available in Adult Non-fiction, Call number: 332.024 HETSummary: This program offers some useful tools for using the telephone to communicate with customers, and it highlights some of the things customers find most irritating about phone communication: the unanswered phone, answering without identifying yourself, the customer kept on hold for what seems like forever, multiple transfers to other extensions or people, and so on.
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2008
View online at AVOD
Summary: Providing a service is different from producing a product because service is produced at the moment of delivery-a one-time opportunity to satisfy the customer which, once lost, is often lost forever. This program shows what the customer expects in the way of service, and how he or she reacts to both good and bad service. The program also describes the service cycle and the techniques for...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2007
View online at AVOD
Summary: This program gives students a solid grounding in a variety of real-life money matters: it provides financial decision-making methods, advises on consumer concerns such as buying versus renting, outlines insurance types and terminology, and discusses the financial scams that students are most likely to encounter. Reviewing the critical concepts of impulse buying and opportunity cost, the video...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2011
View online at AVOD
Contents: Introduction: the Road to Financial Freedom (17:24) -- The Psychology and Mechanics of Lasting Wealth (14:21) -- The Seven Areas for Extraordinary Wealth (19:47) -- Your Assignment: What Makes You Wealthy (8:13).
Format: sound recording-musical
Publisher / Publication Date: Robbins Research International 2014
View online at Hoopla
Slesnick, Twila.
Summary: "When you retire, your taxes, and potential deductions, change considerably. Step-by-step ... [this book] explains all these changes in plain English, and covers the tax considerations of doing volunteer work, increased medical expenses, buying a boat, RV or second home, making charitable donations, paying for a grandchild's education, living off your investments, selling or renting out a home,...
Format: text
Publisher / Publication Date: Nolo 2008
Sorry, no copies available
Place a hold to request this item.Summary: The ability to be healthy is influenced by many factors-some of our choosing, and some not. This program examines how individual, sociocultural, socioeconomic, and environmental factors impact people's lives and what individuals can do to positively shape their health, both in the present and for the future. Topics range from modifiable and non-modifiable determinants of health, to how...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2010
View online at AVOD
Brett, Peter V.
Summary: The Skull Throne of Krasia stands empty. Built from the skulls of fallen generals and demon princes, it is a seat of honor and ancient, powerful magic, keeping the demon corelings at bay. From atop the throne, Ahmann Jardir was meant to conquer the known world, forging its isolated peoples into a unified army to rise up and end the demon war once and for all. But Arlen Bales, the Warded Man,...
Format: sound recording-nonmusical
Publisher / Publication Date: 2015
Copies Available at Woodmere
1 available in Compact Disc Audio Book, Call number: CD FIC BREBoothroyd, Jennifer
Summary: "Everyone has to have money to buy the things they need and want. But how do you get money in the first place? Learn all about making money. Discover different types of jobs, ways to start a business, and how to get paid even more. It's key personal finance curriculum made approachable for all!"--
Format: text
Publisher / Publication Date: 2023
Copies Available at Fife Lake
1 available in Juvenile Nonfiction, Call number: J331.2 BOORobbins, Anthony.
Contents: Do What You Love - Finding Fulfillment in Your Work (17:21) -- Shaping and Growing Your Character And Values (25:41) -- Creating a Principle Centered Life (24:06) -- Developing a Deeper Understanding of Others (12:45).
Format: sound recording-musical
Publisher / Publication Date: Robbins Research International 2014
View online at Hoopla
Summary: The customer is not always right, but the customer's needs remain the number one priority. This program moves beyond the fundamentals of good customer service to the problems of dealing with more complex and difficult situations: How do you satisfy customers who want something you cannot give them? How do you work out a deal with a customer when you cannot agree on the terms? What are the most...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2007
View online at AVOD
Mancuso, Joseph.
Format: text
Publisher / Publication Date: Random House Electronic Publishing 1993
Sorry, no copies available
Place a hold to request this item.Summary: Ours is increasingly becoming a service economy. It follows that our premiere commodity is customer service. This program describes and defines the problem: what customer service is and what it isn't; the skills necessary to achieve it; the rationale for improving service; the categories of customer service-decision-making service (helping customers decide), problem-solving service (fixing...
Format: software, multimedia
Publisher / Publication Date: Films Media Group 2007