text The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
- Summary
-
A primer on leadership examines the five key principles behind the Ritz-Carlton Hotel Company's unparalleled success and customer service innovations.
- Format
- text
- Description
- xvi, 284 p. : ill. (some col.) ; 23 cm.
- Publisher
- McGraw-Hill 2008
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658.4092 MIC in Adult Non-fiction | Available |
| Library | Location | Status |
|---|---|---|
| TADL-WOOD | 658.4092 MIC in Adult Non-fiction | Available |
Available Copies
| Library | Location | Status |
|---|---|---|
| Woodmere (Main Branch) | 658.4092 MIC in Adult Non-fiction | Available |
All Copies (Show)
Genres (Show)
Subjects (Show)
chat loading...